Support
Need help? We're here for you. Check out our FAQ or get in touch.
Email Support
support@calorix.xyz
In-App Feedback
Use the feedback option in the app
Frequently Asked Questions
How accurate is the AI calorie estimation?
Our AI provides estimates based on visual analysis of your food photos. While we strive for accuracy, estimates can vary by 10-20% depending on portion sizes and food preparation. You can always edit the values if needed.
Can I edit the AI's suggestions?
Yes! After the AI analyzes your photo, you can edit the food items, portions, and nutritional values before saving the meal. This helps you fine-tune the data for better accuracy.
Does Calorix work with home-cooked meals?
Absolutely. Our AI is trained to recognize a wide variety of foods, including home-cooked meals. For complex dishes, it will break down the visible ingredients and estimate accordingly.
How do I use Calorix with iOS Shortcuts?
Calorix supports iOS Shortcuts for quick meal logging. You can set up a shortcut that takes a photo and sends it directly to Calorix for analysis. Check our iOS Shortcut guide for setup instructions.
How do I delete my account and data?
You can delete your account from the app settings. This will permanently remove all your meal data and account information. For immediate deletion requests, email us at privacy@calorix.xyz.
Is my food photo data stored?
Photos are processed by our AI for analysis but are not permanently stored on our servers. Only the nutritional data and meal information you choose to log are saved to your account.